Frequently Asked Questions

How Do I Get an Order Started?

The easiest way to get an order started is by filling out a Quick Quote Form.

You can also start an order by picking a product in our Product Catalog or by picking a design in our Design Gallery. The more detail we know about your order request, the quicker we can come up with a design that best suites you.

What are the Minimums Per Custom Order?

• Tanks: 36 pieces
• T-Shirts & Pocket T’s: 36 pieces
• Fanny Packs: 36 pieces
• Hats: 36 pieces
• Headbands: 36 pieces
• Koozies: 50 pieces
• Sunglasses: 24

I’m Purchasing for a Large Group, Can People Pay Individually?

Yes, we can set up a link for members of your group to pay for their shirts individually. This will increase the production time since we have to wait for everyone to make their purchase so it is not recommended if you have a pressing deadline. The minimum will also have to be met before your order goes into production.

How long does it take to get a Quote & Proof?

We will return your quote request within one hour during normal business hours. (Monday-Friday, 8am-5pm CST).

If you need an immediate quote, start a chat with a Custom Representative and they can provide you with a Live Quote.

Once you approve the Quote we will send you a Proof within 24 hours.

Can I Mix & Match Garment Colors and Types?

Yes, you can mix & match colors and garment types to reach the minimum as long the artwork & ink colors remain the same. You will also get the price for the total quantity of goods purchased.

Can I Pay By Check or Purchase Order?

Yes, we allow customers to pay by check & PO’s. We will issue a Net-30 Purchase Order and as soon as the invoice is approved we can begin production. You will have 30 days from the date of approval to pay for your order.

How Long Does Production Take?

Tanks, T-Shirts, Hats, Fanny Packs & Sunglasses take 2 weeks from date of payment until they arrive at your doorstep.

Pocket Tanks take 3 weeks.

Can I Get My Order Any Sooner?

Yes, we have Expedited Production & Shipping options available at additional costs.

How Long Does it Take to Ship?

Production time is 4-7 business days from the date of purchase. All orders ship UPS from our headquarters in Dallas, Texas. Here are some useful shipping times:

• Texas: 1 Day
• Midwest: 2-3 Days
• East Coast: 3-4 Days
• West Coast: 3-4 Days